Glintstack / Pockard / Delete account

Delete your Pockard account

Pockard, by Glintstack (Pty) Ltd

There are two ways to delete your Pockard account and everything attached to it. You don't need our permission, and you don't have to explain why.

If you still have the app

This is the fastest way, and it takes effect immediately.

1. Open Pockard.
2. Go to Settings → My data.
3. Tap Delete all my data and confirm.

Want a copy first? Tap Export my cards on the same screen before you delete.

If you no longer have the app

Email glintstack@gmail.com from the email address you signed in with, and ask us to delete your Pockard account.

What gets deleted

Everything on our servers that's linked to your account:

• Your account and email address
• Your synced cards, including the encrypted card numbers and notes
• Your encrypted cloud backup
• Your recovery key backup
• Your privacy consent record

Deletion is immediate and permanent. We can't restore a deleted account.

What isn't covered

• Cards stored only on your phone. These never reached us. Using Delete all my data or uninstalling the app removes them.
• Share links you've already sent. These carry the card inside the link and aren't stored on our servers, so anyone who has one can still open it.
• Server logs. Routine technical logs (section 5 of the privacy policy) aren't linked to your cards and are cleared routinely.

If you never signed in

Then we hold nothing about you. Pockard works fully offline and an account is optional. Uninstalling the app removes your cards from your phone.

More detail is in the Pockard Privacy Policy. You can also complain to the Information Regulator of South Africa at inforegulator.org.za.